Terms of Service
Last updated: August 25, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Soaring Wheels ("we," "our," or "us") regarding your use of our website, services, and facilities.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Description of Services
Soaring Wheels provides authentic Slovenian cuisine services, including:
- Restaurant dining services
- Catering services for events
- Cooking classes and culinary education
- Private event hosting
- Online content and newsletter services
3. Reservations and Cancellations
Restaurant Reservations
- Reservations are subject to availability
- We reserve the right to confirm reservations
- Cancellations must be made at least 2 hours in advance
- No-shows may be subject to a cancellation fee
Event Services
- Event bookings require a deposit
- Cancellations made 7+ days in advance receive full refund
- Cancellations within 7 days may be subject to fees
- Weather-related cancellations will be handled case-by-case
4. Payment Terms
Payment terms vary by service:
- Restaurant dining: Payment due at time of service
- Catering: 50% deposit required, balance due before event
- Cooking classes: Full payment required at booking
- Private events: Deposit required, payment schedule provided
We accept cash, credit cards, and bank transfers. All prices include applicable taxes unless otherwise stated.
5. Food Allergies and Dietary Restrictions
It is your responsibility to inform us of any food allergies, dietary restrictions, or medical conditions that may affect your dining experience. While we will make reasonable efforts to accommodate your needs:
- We cannot guarantee a completely allergen-free environment
- Cross-contamination may occur in our kitchen
- You assume responsibility for your dietary choices
- We recommend consulting with our staff before ordering
6. Website Use
When using our website, you agree to:
- Provide accurate and complete information
- Not use the site for any unlawful purpose
- Not interfere with the site's operation
- Not transmit harmful code or content
- Respect intellectual property rights
7. Intellectual Property
All content on our website, including text, images, logos, recipes, and design elements, is owned by Soaring Wheels or licensed to us. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our content
- Commercial use of our recipes or proprietary information
8. Limitation of Liability
To the fullest extent permitted by law, Soaring Wheels shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits or business opportunities
- Damages resulting from food allergies or dietary issues
- Damages exceeding the amount paid for our services
9. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your information.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Slovenia. Any disputes arising from these Terms shall be subject to the jurisdiction of Slovenian courts.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Soaring Wheels
Cerkniška ulica 25
1000 Ljubljana, Slovenia
Phone: +38641796036
Email: [email protected]